Case Study Elizabeth Arden, Inc.
Case Study
Challenge
- Optimal availability and performance of mission critical systems to support business productivity
- Flexibility of service delivery to work with client and third parties
- Business retail expertise
- Consistent service delivery
- Enabling end user satisfaction through effective and flexible back-office IT services globally
Solution
- Highly efficient IT services with value added services. The solution includes:
- Remote Support & Monitoring of servers, desktop and network
- Remote Desktop Management
- Storage related systems management
Benefits
- High and stable 24x7 health of critical systems (availability, performance, security, configurations)
- Improved service levels for employees and customers
- Enabling responsive systems
- Increased efficiency, consistent processes and control
- Global consistent services
Elizabeth Arden, Inc. is a global beauty products company that sells fragrances, skin care and cosmetic products to retailers in the United States and approximately 100 countries internationally
