Mubasher is a multinational Online Stock Brokerage financial company, with their headquarters in Dubai U.A.E. and operations spread over 12 counties. Their business relies heavily on IT. The company has redundant datacenters in these countries collecting financial data from stock exchanges. Their customers connect to these datacenters to view this data, providing them with all kinds of information and statistics to help their financial decision making. Getronics setup Network Operations Center (NOC) for Mubasher and took complete responsibility to Monitor, Report, and Manage WAN Links, Network Devices, and Datacenter Servers. Having back-to-back support/replacement contracts with different vendors enabled Getronics to meet tight SLAs and helped Mubasher to concentrate on their business activities.