2010-06-01
Last week Getronics and it Global Workspace Alliance signed a five year managed service agreement. GWA will deliver workspace services for a new channel partner and IT services provider to serve its end client, a global leader in the optical and opto-electronic industries with more than 19.000 employees in 37 countries. The scope of this Managed Services deal with an estimate TCV of around EUR 10 Mio - includes Desk-Side Support, Hardware Maintenance, IMAC/D and project services in 37 countries. Beside a competitive pricing the service provider was looking for a global partner with a proven track record in workspace management. The Getronics Workspace Alliance and its global reach was one of the reasons for down selecting Getronics. The Alliance is enabling a consistent set of services all over the globe to its end customer with a single point of contact being responsible for seamlessly managing the global operations.